Contraxtor.com - Privacy Policy
MARCH 1, 2009

OUR PRIVACY POLICY

This privacy policy applies to Contraxtor.com, and its website located at www.Contraxtor.com. This privacy policy also applies to the services provided by Contraxtor.com.

By logging in to the system or using the website in any way, users consent to the Privacy Policy that is effective at that time. Even if users have read and approved a prior version, users agree to the version that is effective as of any date that they log in to the system or use the website.

This website contains links from and to other websites that are not controlled by Contraxtor.com. Contraxtor.com is not responsible for the privacy practices of other websites. This Privacy Policy only applies to the Contraxtor.com website.

Please e-mail questions or concerns regarding this Privacy Policy to Contraxtor.com's privacy department at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

POLICY STATEMENT
Contraxtor.com connects homeowners and service professionals. In order to make our website more useful to our users, we collect personal information in a variety of ways, as outlined in this Privacy Policy. We have designed this Privacy Policy, and our underlying procedures, to best protect users' private information while making our website as useful and user friendly as possible. We endeavor to protect our users' private information to the greatest extent possible, but we cannot promise, and users should not expect, that personal information or private communications will always remain private.

CHILDREN
Children, meaning those who are not yet 18 years old, are not eligible to use Contraxtor.com. We ask that children not submit personal information to us.

REGISTRATION OF HOMEOWNERS AND SERVICE PROFESSIONALS
In order to submit a project request or enroll as a prospective service professional, a user must register with our website, including creating a unique username and password. During the registration process, a user must provide contact information. We then use this information to contact the user about services on our website for which they have expressed an interest, inform homeowners about service professionals that they have selected, and/or inform service professionals of potential customers. By submitting a project request, loan information request or enrolling as a service professional, a user expressly consents to being contacted by us by phone, email address or mail.

INFORMATION WE COLLECT FROM HOMEOWNERS
A homeowner's project request includes the completion of a Project Form and a Personal Profile Form. The Personal Profile Form is used to register the homeowner to our website and is only required during the first instance of a project request. At the Project Form we collect information from a homeowner that describes the scope of the project. At the Personal Profile Form we collect the following information from a homeowner: first and last name, street address, phone number, email address, city, state and zip code.

INFORMATION WE COLLECT FROM SERVICE PROFESSIONALS
Service professionals enroll in our service online and complete a Contact Form and Service Contact Form. At the Contact Form we collect the following information: first and last name, company name, street address, phone number, email address, city, state and zip code. At the Service Contact Form we collect the following information: Billing Address, Billing City, Password, Credit Card Number, Credit Card Expiration month and year, and Credit Card Type Etc....

INFORMATION WE COLLECT FROM THE GENERAL PUBLIC
Contraxtor.com provides a Contact Form at various pages of our website for site visitors who are interested in our marketing and affiliate programs. This Contact Form collects the following information: first and last name, company name, street address, phone number, email address, city, state, zip code Etc....

HOW WE USE THE INFORMATION WE COLLECT:

Ratings
We ask our users to provide "Ratings", or feedback, about their experiences with the service professionals in our network. We also ask our users to provide general feedback and testimonials. By providing any such Ratings, feedback or testimonials, users consent to our use, publication and distribution of such content, with no compensation.

Service professionals consent, by choosing to use our website and services, to the publication and distribution of Ratings regarding their businesses that our users have provided.

Surveys and Contests
Contraxtor.com may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary. If Contraxtor.com chooses to use a third party in administrating any such contest or survey, that third party may have participants' information.

Referrals
Contraxtor.com maintains a service allowing our users to refer our services to another person. If a user elects to use our referral service to tell someone else about our website, we request the referral's name and e-mail address. The referral may contact Contraxtor.com at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request his or her removal from our database.

Enhancement of Marketing Profile
We may purchase third party marketing data and add it to our user database to target our advertising and provide pertinent offers to our users. We use this information to enhance the profile of individual users, and it is tied to users' personally identifiable information. This information is not collected directly from users, but from third party sources.

User Profiles
We use users' personally identifiable information to facilitate their use of our services. We create a personalized profile for each of our users by storing information we collect through a variety of mechanisms, which are explained below. This profile includes information on our users' viewing preferences, activities on our website and interactions with Contraxtor.com. By analyzing our users' activities on our website and use of our services, we can improve our services and our website.

DATA COLLECTION

Cookies:
A cookie is a very small file stored on the user's hard drive that identifies the user to our website and assists us in data collection. We use both session cookies, which terminate when the user's browser is closed, and persistent cookies, which must be manually deleted.

Session cookies allow our system to remember information about the user only during that internet browser session.

Persistent cookies allow our system to remember our users, meaning that they will not be required to log in every time that they visit our website. Users may reject these cookies, or manually delete them. We do, however, offer several features only available through the use of a cookie; users who have rejected our cookies may not be able to access these features.

Log Files:
We employ log files, which track certain information about your internet connection, including internet protocol addresses and internet service provider type. These log files are not linked to personally identifiable information of any user. By tracking this information, we are better able to analyze our users' needs and improve our services and website.

INFORMATION CONTRAXTOR.COM SHARES

Except as detailed in this Privacy Policy, Contraxtor.com does not share your information with third parties. The information we collect is to facilitate our users' use of our website and services.

Aggregate Information:
Contraxtor.com collects aggregate information on our users' use of our website, which we may share with third parties. This information does not contain personally identifiable information. Rather, this information is an anonymous summary of activities on our website.

Legal Requirements:
Though we strive to preserve users' privacy, we cannot ensure that users' private communications and other personal information will always remain confidential. For example, we may disclose personal information when required by law or when we believe parties are misusing or attempting to misuse our websites or services.

Security:
Users should also know that there is always a risk that third parties may unlawfully access private communications and information. While we use several online and offline security tools, policies and procedures, we cannot guarantee security of the information we collect or that unauthorized access will not occur.

Third Parties:
Users of our website are always notified when their information is being collected for marketing purposes by any outside parties, except our affiliates or service professionals.

Sale, Merger or Acquisition:
In the event that Contraxtor.com goes through a merger, acquisition or asset sale, users' personal information will likely be part of the assets transferred.

COMMUNICATIONS FROM Contraxtor.com

Opt-Out
Users may always "opt-out" of having their information used for most purposes. For example, users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving those communications by replying to the e-mail or e-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Notifications for Service Professionals
Service professionals in our network, or in our trial program, will receive regular communications from us regarding service requests we have received, or directly from our users. We may use any contact information we have for our service professionals to provide such communications. Service professionals may designate which method of communication they prefer on our website or by contacting Customer Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Promotional Communications
We send all new members an e-mail to verify usernames and passwords. Existing users will occasionally receive information on our services, products and special deals as well. We offer all users the opportunity to opt-out of these communications.

Newsletter
We may provide our users with a newsletter about our services. If a user wishes to subscribe to our newsletter, we ask for contact information such as name and e-mail address. We also offer users the opportunity to opt-out of these types of communications.

Announcements
We may occasionally need to send out service-related announcements. Users may not opt-out of these communications, though they may deactivate their account entirely.

MANAGING PERSONALLY IDENTIFIABLE INFORMATION
Homeowners and service professionals can self-manage their personally identifiable information by means of logging into their secure and password-protected profile Changes made are immediately reflected throughout our system.

CONTACTING Contraxtor.com

Changes in Personal Information
Users should e-mail Customer Support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it if their personal information changes or they no longer desire our services.

Contact Information
If users have any questions or suggestions regarding our Privacy Policy, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .